Questions, answered.

It depends on scope. You get a written timeline after the first call, and weekly progress updates until launch.

Yes. We regularly take over existing WordPress and Shopify sites, HubSpot and GoHighLevel accounts, and ad accounts, and improve them instead of starting over.

No. Most clients hire us for the whole system: the site, the ads and email that bring people to it, and the CRM and automation that follow up.

We set up tracking first (GA4, Tag Manager, conversion tags), then send a short weekly report: spend, leads and bookings by channel.

Every project is scoped and quoted after a free 30-minute call, so you only pay for what moves your numbers.

Both, plus custom React sites. We recommend the platform based on what you sell and who will update the site, not on what we prefer to build with.

Yes. Every site comes with an editor you can use without code and a short walkthrough. For Walkem we built a simple back end so the owner can add products straight from the store.

Every site launches with technical SEO in place: fast pages, clean titles, a sitemap, structured data and tracking. Rankings also depend on your content and Google Business Profile, which we can help with too.

Yes. We map old addresses to new ones with redirects, keep the pages that already rank, and check everything after launch.

No. Ad spend is paid directly to Google or Meta from your own account, so you always see exactly where it goes. Our fee covers strategy, setup, creative and management.

Google reaches people already searching for what you sell. Facebook and Instagram create demand among people who fit your customer profile. Most local businesses do best with both, weighted toward whichever brings cheaper customers.

You do. Accounts are created in your name and we are added as managers.

Search ads can bring enquiries within the first weeks. Social ads usually need a few weeks of testing to find the audience and message that work.

An all-in-one platform that combines a CRM, sales pipelines, email and SMS automation, calendars, funnels and review tools. It is popular with agencies and service businesses because it replaces several separate tools.

Yes. We map your contacts, tags and pipeline stages, rebuild the automations, and test everything before you switch over.

Always. Every workflow is run with test contacts to check that leads move to the right stage and messages go out at the right time.

It depends on how you sell. Our guide compares the two for small businesses, and we can recommend one after a short call about your process.

Yes. Many teams get a lot out of the free and Starter plans once lists, forms and emails are set up well. We only suggest upgrading when a feature would clearly pay for itself.

Yes. We merge duplicates, fix names and emails, deal with bounces, and build segments you can actually use.

Yes, with short sessions focused on the jobs your team does in HubSpot every week.

Answer engine optimization: making your business easy for AI tools like ChatGPT, Perplexity and Google's AI answers to find, understand and cite when someone asks a question.

No one can, and it is worth being wary of anyone who promises it. We fix what is in your control: access, speed, structure, content and consistent business details everywhere online.

ChatGPT search relies largely on Bing's index and OpenAI's own crawler, and it can also visit pages live. That is why we make sure Bing and AI crawlers can read your site, not just Google.

Technical fixes take effect as pages are re-crawled, often within a few weeks. Rankings for competitive searches usually build over several months.

Facebook, Instagram and LinkedIn most often. We recommend where to focus based on where your customers actually spend time.

Yes. You get the month's calendar to approve in one go, so it takes minutes, not hours.

Yes: short edited videos from footage you send, plus simple motion graphics for ads.

An admin VA handles your inbox, calendar and operations. A marketing and technical VA handles the hands-on marketing work: website changes, email campaigns, ads, CRM tasks, design and reporting. If you need admin support, we are happy to refer you to a trusted specialist.

Yes. We work in your own accounts, such as WordPress, HubSpot, GoHighLevel, Google and Meta, so everything stays yours.

You send requests through email or your project tool, we agree priorities each week, and you get a short update on what was done and what is next.